Skip to main content
SparkPoint logo

Trust & Transparency

We believe in being open about how we work, how we treat people, and how we handle information.

Last updated: February 2026

Our Commitment

SparkPoint exists to strengthen community well-being through connection. That requires trust. This page outlines our standards for transparency, accessibility, and privacy so you know exactly where we stand.

Transparency

Candid Gold Seal

Candid Gold Seal

We openly share our financials, leadership info, and program details. The Gold Seal reflects our commitment to clarity—so you can see exactly how we operate.

View Candid Profile
Living Wage Certified

Living Wage Certified

We pay a living wage because community health starts with our own team. We are certified by Just Economics to ensure fair compensation that meets real needs.

View Certification

Accessibility Commitment

We are committed to making this website usable by as many people as possible, regardless of technology or ability.

  • We aim to meet WCAG 2.1 AA standards.
  • We test with keyboard navigation and screen readers in mind.
  • We know we aren't perfect, and we are always learning and improving.

Notice something that’s hard to use?

Please let us know so we can fix it.

Email us at info@yoursparkpoint.org

Site Use & Expectations

We provide this website to share information, stories, and resources for our community.

  • Respectful Use: Please use this site and its content with respect for the people and stories featured here.
  • Information Only: While we aim for accuracy, the content here is for informational purposes and not professional advice.
  • External Links: We link to other organizations to be helpful, but we don't control their content or policies.

Data & Privacy

We do not sell your personal data. Period.

We only collect information that helps us connect with you (like when you email us or volunteer). We treat your data with care and security.

Common Questions

You can view our detailed financial reporting (Form 990s) on our Candid profile, which is linked in the Transparency section above.
We are certified by Just Economics of Western North Carolina, a local organization that calculates the real cost of living in our region.
We use very basic analytics to see which pages are popular, but we do not use tracking cookies to follow you around the internet or sell your browsing history.

Still have questions?

Transparency works best when it's a conversation. If you’re unsure about something, just ask.