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Behavioral Health Access & 24/7 Crisis Line

Vaya Health

Being verified· reviewed July 23, 2026

The public managed-care organization for behavioral health, mental health, substance use, intellectual/developmental disabilities, and TBI across western NC. Runs a 24/7 behavioral-health crisis line and connects people to local services and care management.

Your next step
Call the 24/7 crisis line

For non-crisis access to services, call (800) 962-9003.

In a mental-health crisis? Call the 24/7 crisis line at (800) 849-6127. If someone is in immediate danger, call 911.

Who it's for
Open access line for anyone needing behavioral-health help; crisis line is available to all, 24/7.
Hours
Member & Recipient Services Mon–Sat 7am–6pm; crisis line 24/7
Service area
Transylvania County · Regional (western NC)

More ways to connect

Details can change. Always confirm hours and eligibility directly with the organization. See something out of date? Tell us.