Being verified· reviewed July 23, 2026
The public managed-care organization for behavioral health, mental health, substance use, intellectual/developmental disabilities, and TBI across western NC. Runs a 24/7 behavioral-health crisis line and connects people to local services and care management.
In a mental-health crisis? Call the 24/7 crisis line at (800) 849-6127. If someone is in immediate danger, call 911.
Who it's for
Open access line for anyone needing behavioral-health help; crisis line is available to all, 24/7.
Hours
Member & Recipient Services Mon–Sat 7am–6pm; crisis line 24/7
Service area
Transylvania County · Regional (western NC)
Phone
Website
More ways to connect
Related help
Mental & behavioral healthAdult Behavioral Health — OutpatientOutpatient counseling — individual, group, and family — and care coordination for adults, including substance-use concerns and medication for opioid use disorder treatment. Operated locally under Blue Ridge Health.Mental & behavioral healthSchool Counseling & Skills GroupsCounseling and skills groups for enrolled students, delivered at individual schools. Reach the district office to be pointed to your school’s counselor.
Details can change. Always confirm hours and eligibility directly with the organization. See something out of date? Tell us.